Due to the nature of our products, exchange requests are case-by-case. So long that the product is in new and unused condition we will make an exception within 14 days of receipt. We cannot offer exchanges on open or used products. If you wish to exchange your purchase, please email us at firstname.lastname@example.org to request a Return Merchandise Authorization (RMA) and include your order number and reason for exchange.
The Drip Club has the right to refuse any returns or exchanges should the item being requested is after the 14 day Return Policy. You may also give us a call at 310-405-6196 M-F 9-5PM PST.